Export your data, or delete your account
How the data-export and permanent-deletion flows work, and what they cover.
Both flows live at Settings → Account → Your data.
Export your data
Click Download my data. Compass returns a single JSON file containing:
- Your profile (name, email, avatar URL)
- Every workspace you own
- Every lead, with notes and activity log
- Pipeline stages, packages, and recurring expenses
- Any saved jobs
The file is plain JSON, so you can open it in any text editor. It's the same data we'd hand back if you formally exercised a GDPR data-portability request.
Delete your account
Click Delete account permanently, type your email exactly, and re-enter your current password. Compass verifies both before it does anything destructive.
Once confirmed, deletion is immediate and cannot be undone. We remove:
- Your auth account (email, password hash, session)
- Your profile
- Every workspace you owned
- All leads, activity, stages, packages, expenses, and jobs in those workspaces
- Your avatar in storage (best-effort)
If you want to come back later, sign up again with the same email. We'll treat it as a brand-new account.
What about backups?
Database backups follow the same lifecycle as production data, with a short grace window (up to 30 days) so we can recover from accidents. After that, the deleted rows are gone for good.
Need help with a privacy request?
For anything the self-service flows don't cover (rectification, objection, restriction of processing), email hello@getcompass.studio and we'll handle it within 30 days, as required by GDPR and the Australian Privacy Principles.