Getting started
Sign up, set up your workspace, and learn the lay of the land.
- Getting started with CompassYour first session: get a lead in, move it across your board, send a quote, and get paid.
- What is Compass?A short tour of the three surfaces, Compass, Waypoint, and Roadmap, and how they fit together.
- First steps after signing upA 5-minute path from a fresh account to a usable workspace.
- How vocabulary works across the appCompass adapts every label to your industry, and you can override anything that doesn't fit how you actually talk.
Leads & enquiries
Capture, track, and convert enquiries through your stages.
Quotes, contracts & invoices
Price jobs, get contracts signed, collect details, and bill clients.
- Quotes: pricing a job and sending itBuild a quote from your packages, send it for the client to accept online, and watch the lead move to won.
- Contracts and e-signaturesSend a contract from a reusable template and collect a legally-useful electronic signature online.
- Questionnaires: collecting details from clientsSend a form to gather the details you need for a job, built from a reusable template.
- Invoices and getting paidTurn an accepted quote into an invoice, share it, and track what has been paid.
- The Files libraryUpload a file once and reuse it everywhere. Versions keep what you already shared exactly as it was.
- Quote and invoice templatesSave the quotes and invoices you send most as reusable starting points, then start new ones from them in a click.
- The client portalOne private link per job (or per client) showing their quotes, invoices, contracts and more.
- Regions (billing in more than one currency)Bill clients in another currency with the right tax label by setting up regions.
- How clients pay you (payment methods)Set up the ways clients can pay so the right account shows on the right invoice.
- Tax ratesDefine the tax rates you charge and set a default for new quotes and invoices.
Workflows & automation
Your repeatable process, with steps that can send themselves.
Email clients, save templates, and control your signature.
Bookings & calendar
Let clients book you online and keep your calendars in sync.
Importing leads
Bring contacts in from a CSV, a webhook, Zapier, or Meta Ads.
- Import leads from a CSVDrag a spreadsheet of contacts into Compass. Column names are matched flexibly so most exports work without remapping.
- Pipe leads in via Zapier (or any webhook tool)Send leads from any Zap, Make scenario, or n8n workflow into Compass with a single POST.
- Capture Facebook / Instagram Lead AdsTwo paths: a free Zapier connection (recommended) or a direct Meta integration when volume justifies it.
Integrations
Connect Compass to your website, calendar, AI, and email tools.
- Connect your CRM to an AI assistantLet Claude or ChatGPT work with your Compass CRM, safely. Reading is on by default; making changes and sending stay off until you arm them.
- Every way you can pipe leads into CompassA map of every integration path, from a single curl command to a full Zapier setup.
- Capture leads from your website's contact formSend form submissions straight into Compass via webhook, works with Squarespace, Webflow, custom HTML, anything.
- Send text messages to clients (connect Twilio)Use your own Twilio account to text booking and invoice reminders to clients. A step-by-step setup, including the exact answers to pick in Twilio.
- Build a contact formCreate a form for your website that drops enquiries straight into your pipeline.
Waypoint
The pricing calculator: life costs, business costs, your floor.
Roadmap
Plan your year month-by-month, booking-by-booking.
Dashboard & metrics
How the dashboard widgets work, what each metric means.
- Customise your dashboardPick which metrics show up, in what order, at what size.
- What each metric meansPlain-English definitions and the math behind every dashboard widget.
- The Calendar viewWhere bookings show up by month, what the colour codes mean, and how to keep it accurate.
- Marketing and business costsLog what you spend so Compass can show cost-per-lead, payback, and per-channel ROI.
Appearance
Themes and how Compass looks.
Account
Profile, password, billing, and signing out.
- Refer a friendShare your link; your friend gets 10% off, and you stack 10% off per active referral.
- Notification preferencesChoose what Compass tells you about and how, with sensible defaults already on.
- Trash and restoring deleted itemsDeleted leads are recoverable for 30 days before they are removed for good.
- Change your passwordFrom inside the app, or via the "Forgot?" flow if you don't remember the current one.
- Verify your email addressWhy you see the verification banner, and how to fix a typo if you signed up with the wrong email.
- When verification or reset emails don't arriveCheck spam, then your verified-domain settings, then your provider's logs.
- Sign outWhere the sign-out button is and how to fully end the session.
- Billing & plansHow Pilot, Captain, and Fleet differ, what happens when you upgrade or cancel, and what we charge for.
- Export your data, or delete your accountHow the data-export and permanent-deletion flows work, and what they cover.